Accessibility statement

 

 

We at Akad Dies Ltd. attach great importance, make the most efforts, and invest many resources to provide all our customers with a respectful, equal, accessible, and professional service on our website.
Following the Law of Equal Rights for Persons with Disabilities 1998 and the regulations established under it, the necessary accessibility adjustments have been made to provide equal service to all of the company's customers. We continue our efforts to improve and maintain, as regularly as possible, the accessibility of the company's website and our customer service system.

Accessible customer service:
Customer service is available to provide an accessible service through accessibility alternatives with a high level of service and sensitivity to the need and the situation.

 

There is public reception at the company's offices
Sunday – Thursday 08:00 – 16:00

 

Accessible call center:
Voice response accessible in clear language.
You can contact us by phone: 04-9885222

The primary alternative for written contact:
Office@akad.co.il

 

Other ways to contact:
Fax 04-9584477
Email Office@akad.co.il

Website accessibility:
This site complies with the requirements of the regulations on equal rights for people with disabilities (service accessibility adjustments), 2013.
The accessibility adjustments were made according to the recommendations of the Israeli standard (SI 5568) for content accessibility on the Internet at the AA level and the international WCAG2.0 document.
Tests were made for the highest compatibility with the common browsers and for use via the mobile phone.

The website provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys, Enter, and Tab to exit and navigate through the various menus and contents.

To get the best browsing experience with screen reader software, it is recommended to use the latest NVDA software.
Documents or videos uploaded to the website before October 2017 may not be fully accessible. If you have come across such a document or a video, you can contact the company's accessibility coordinator, and we will make the information available to you.

Delivery of information in an accessible format - the company provides its customers with the option of receiving information in accessible formats. The delivery of the information is free of charge and intended for people with disabilities. For inquiries and information on accessibility, you can contact the company's accessibility coordinator, whose details appear later in the statement.

Details of the accessibility coordinator:
Olga Pushkar

 

The accessibility statement was updated on 19/07/2023